Telecommunications Officer
Position Summary:
Receives, transfers, and monitors incoming calls on telephone and radio; monitors and maintains security of Sheriff’s office; enters warrants into computer system and confirms entry; runs criminal history checks; prepares various paperwork; and assists county personnel and visitors at front desk. Answers emergency 911 calls and dispatches the appropriate responding units.
Essential Functions:
- Receives incoming telephone and radio calls and transfers callers to appropriate personnel;
- Enters calls into computer system;
- Monitors and maintains security of the Sheriff’s office, including opening and closing doors and observing all personnel and visitors entering and leaving the secure area;
- Enters warrants into TCIC/NCIC computer system and confirms entry;
- Clears and cancels warrants in TCIC/NCIC computer system;
- Enters and clears stolen property in TCIC/NCIC system;
- Monitors all Sheriff’s Office, fire department, first responders, DPS, Game Warden, Constables, and any other radio traffic;
- Dispatches life flight; Sends, receives, and monitors teletype communications;
- Performs criminal history checks and wanted checks for patrol deputies, investigators, and Sheriff’s Office and Jail administration;
- Assists county personnel and visitors at the front desk; and
- Types various forms and prepares paperwork for deputies.
Requirements:
- High school graduation or its equivalent.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- At least one year of experience; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
- Certification from the Texas Law Enforcement Telecommunications System (TLETS). Basic telecommunications license in 12 months.