Police Dispatcher

River Grove, IL
Triton College

Salary: $18.50 per hour.

Essential Functions:

  • Receives incoming telephone calls, persons who walk-in and police radio communication. Screens, directs and dispatches and documents communications.
  • Answer incoming emergency and routine assistance calls for the Police Department.
  • Independently assess need and urgency of requests and situations and dispatch emergency response personnel including law enforcement personnel and mutual aide personnel to incident/accident scenes.
  • Receive and accurately relay/transcribe information, messages and requests for the Communications Center.
  • Enter data and information into Triton College Police Department and State computer databases.
  • Operate radio and telecommunication systems including UHF & VHF mobile and portable radios, fax machines, and telephones.
  • Maintain knowledge of current communication policies and procedures and state, national and local dispatch standards.
  • Participate in on-going training.
  • Answer telephone requests for information, performs emergency warning notifications, perform clerical and general office functions, and provide court testimony as required.
  • Monitor burglar and fire alarms, and notify appropriate person/agency as required, operates LEADS system: Enters stolen vehicles/items, missing persons and other information, maintains logs, record and file as required.
  • Operate closed circuit television systems and numerous interior and exterior controllable cameras throughout campus.
  • Other duties as assigned.

Requirements:

  • High school diploma or equivalent;
  • Must possess a Valid Driver’s License;
  • Ability to use computer efficiently;
  • Clear speaking voice and ability to interact with people;
  • Ability to prioritize and multi-task in a fast-paced environment;
  • Ability to write and type at a professional level in regards to English grammar and spelling;
  • Remain calm in high-stressed situations; communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing;
  • Ability to work in a team environment and be able to maintain confidentiality