Police Dispatcher

Wasco, CA
Wasco Police Department

Salary: $2 ,072.05 – $2 ,644.50

Position Summary:

Under limited supervision, maintain effective and efficient communication involved in receiving incoming calls for police and dispatching necessary units in accordance with Federal Communications Commission laws and other applicable codes and regulations; perform other administrative and law enforcement duties as assigned.

Essential Functions:

  • Operate a Computer Aided Dispatch System (CADS) to input incident and emergency information; review information entered by other personnel.
  • Receive emergency calls from the public requesting police, fire, medical, or other emergency service; determine nature and location of emergency; determine priorities and dispatch police, fire, ambulance and other emergency units as necessary and in accordance with established procedures; maintain contact with all units on assignment; maintain status and location of police units.
  • Monitor direct emergency alarms; answer non-emergency calls for assistance; arrange for tow trucks and public works emergency service or contact appropriate agencies.
  • Enter, update and retrieve information from a variety of computer systems; receive requests for information regarding vehicle registration, driving records and warrant information and provide pertinent data; monitor several complex public safety radio frequencies; operate a variety of communications equipment, including radio consoles, telephones and computer systems.
  • Utilize California Law Enforcement Telecommunications System (CLETS) for retrieving and sending information to other agencies, and review information entered by internal personnel.
  • Provide accurate and timely information to various agencies and organizations, as requested.
  • Stay abreast of new laws, policies, and procedures by attending monthly trainings; perform related duties as assigned.
  • Speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations.
  • Effectively communicate with and elicit information from upset and irate citizens; exercise independent judgment and work with minimum supervision.
  • Provide general instructions and assistance to new dispatchers.
  • Perform a variety of record keeping, filing, indexing, and other general clerical work; receive payment of bail and fees for clerical services rendered; test and inspect equipment as required.
  • Create reports by gathering applicable data to be used for court hearings and trials.
  • Process suspect background checks, including live scan fingerprinting and ink fingerprinting techniques.
  • Administer prisoner searches as assigned; provide general instruction to new employees.

Requirements:

  • 18 years or older at time of appointment.
  • High School Diploma or GED.
  • Minimum 35 WPM.
  • Bilingual (English/Spanish) is highly preferred.
  • Valid California driver’s license with good driving record.
  • Ability to work various shifts including day, swing, graveyard, holidays, weekends, overtime, and shift holdovers.
  • No conviction of a felony offense; requires fingerprinting.
  • Good moral character as determined by a thorough background investigation.