Dispatcher
Salary: $59,379.24 – $77,300.28 Annually.
Position Summary:
Supervision is provided by the Assistant Chief Police of the Support Services Division or designee.
Essential Functions:
- Receive emergency service calls from the public requesting law enforcement, or other emergency service;
- Determine nature and location of emergency, determine priority and dispatch resources; maintain contact with all units on assignment; maintain status and location of law enforcement;
- Maintain daily log of all field calls and units dispatched;
- Input and retrieve a variety of public safety information using a computer terminal; enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information;
- Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies;
- Receive, respond to and document requests for warrants and Division of Motor Vehicles print-outs;
- Verify, type and file warrants; document vehicle impound information; maintain a variety of automated and manual logs, records and files related to dispatching activities;
- Perform a variety of record keeping, filing, indexing and other general clerical work;
- Maintain a variety of logs relating to public safety activities; test and inspect equipment as required; arrange for needed repairs; perform related duties and responsibilities as required.
- Maintain regular attendance.
Requirements:
- High School Diploma or GED required.
- Some experience operating radio, teletypewriter or other communication equipment is highly desirable.
- Applicant must have completed or be able to attend and successfully complete, the Police Officer Standards and Training (P.O.S.T) Dispatch Course.
- Selected candidates not possessing a Post Dispatcher Certificate will be required to pass a written test related to essential dispatching skills within twelve months of appointment.
- If driving a City vehicle, possession of and ability to maintain a valid Class “C” California Driver’s License. Certification verifying a typing speed of 35 net WPM.
- Must be able to obtain a P.O.S.T. Public Safety Dispatcher Certificate within twelve months of appointment.