Dispatcher

Spring, TX
Klein ISD

Essential Functions:

  • Follows all Klein I.S.D. and Police Department policies and procedures.
  • Responsible for all duties as assigned by supervisors
  • Must always be available to assist field units and dispatch incoming calls.
  • Monitor the district’s alarm systems and camera system, including problem solving.
  • Monitor the computerized 9-1-1 system.
  • Monitor district elevators via emergency phone line.
  • Shall maintain accurate log of officers’, campus guards and parking lot monitors’ activities and incoming calls through entry into EFORCE – the computer aided dispatch program, utilizing several lists of memorized codes.
  • Utilize Klein I.S.D. email, Internet, Skyward and CAD systems.
  • Assist in maintaining and recording information through use of the Computer Aided Dispatch system.
  • Maintain self-control during stressful situations.
  • Handle multiple tasks simultaneously in a detail-oriented fashion.
  • Will make quick and accurate decisions that may include life-threatening situations.
  • Must be available for 24/7 shift work, including overnight shifts, weekends and holidays.
  • Will be responsible for assuring that all departmental policies and procedures are followed on their assigned shifts.
  • Hold government certificates for Texas Telecommunicator (allowing access to the TLETS computer system- TX Law Enforcement Telecommunications System), Harris County J-Web, and Southeast Texas Criminal Information Center System, and when necessary for police business, perform operations on the above systems.
  • Biennially pass a test administered by the Texas Department of Public Safety to maintain full-access State of Texas Telecommunicator Certificate.
  • Perform all necessary clerical duties associated with the job of police dispatcher.
  • Will perform duties as assigned by the Chief of Police or their designee.
  • Will report directly to the Chief of Police or their designee.

Requirements:

  • TCOLE certified preferred, but will provide training to become certified
  • Must pass psychological exam
  • Must pass a drug dependency examination.
  • Must be of good moral character and comply with all ethical and statutory requirements.
  • Must pass full criminal background investigation