Communications Dispatch

Eloy, AZ
Eloy Police Department

Salary: $20.46 – $28.64 Hourly.

Position Summary:

Under close supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public.

Essential Functions:

  • Provides Public Safety Dispatch services for Police and Fire agencies; keeps track of a wide variety of law enforcement and emergency services resources, personnel, incidents and trends.
  • Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise, organized and understandable manner; maintains records and logs.
  • Follows all Department policies and procedures to assure that officer and public safety is the top priority; contacts other law enforcement and emergency services agencies for additional information and resources as needed, and relays information regarding incidents.
  • Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers.
  • Performs inquiries and criminal history checks for law enforcement personnel through Arizona Criminal Justice Information System (ACJIS); enters emergency assistance calls into the computer aided dispatch incident logs; inputs information into the ACJIS computer system.
  • Enters data for warrants, subpoenas, records and reports; queries system databases as requested; collects statistical data and compiles data for reports; receives and sends information to and from other agencies.
  • Provides information, instructions and assistance to the public within scope of authority.
  • Performs other duties as assigned or required.


  • High school diploma or GED equivalent; AND two (2) year’s customer service experience.
  • Ability to type 35 words per minute.
  • Law enforcement agency experience is preferred; OR an equivalent combination of education and experience.
  • Must possess State of Arizona Driver’s license.
  • Successful completion of a background investigation and polygraph is required.
  • Must obtain Terminal Operator Certification for access to Arizona Criminal Justice Information System (ACJIS), Arizona Crime Information Center (ACIC), and National Crime Information Center (NCIC).