9-1-1 Emergency Dispatcher and Telecommunicator
Salary: $46.64-$59.53 per month
Position Summary:
This is your opportunity to be the first point of contact in emergencies, helping our community during critical moments.
Essential Functions:
- Answer and process 911 and non-emergency calls, dispatching appropriate safety services.
- Operate advanced systems, including radio frequencies, LEDS, NCIC terminals, and in-house computers.
- Provide critical information to police, fire, and emergency medical services.
- Maintain records, prepare reports, and assist with general clerical duties.
- Act as the welcoming face of the department, assisting the public with information and forms.
- Monitor building security as needed.
Requirements:
- High school diploma or GED.
- Two years of clerical or receptionist experience or equivalent training and education. Experience in a fast-paced hospitality environment also converts well into the dispatch communication world, so those with two-plus years of service experience handling multiple duties at once are encouraged to apply.
- Strong communication skills, especially in emergencies.
- Ability to obtain certifications such as CPR, Emergency Medical Dispatch, and Basic Telecommunicator within one year of employment.