Dispatcher

Orange Beach, AL
Orange Beach Police Department

Salary: $18.25 – $25.76.

Position Summary:

The Dispatcher monitors radio and telephone emergency calls; relays necessary information to patrol units and emergency personnel. Maintains radio logs and other records; performs clerical duties necessary to update various records.

Essential Functions:

  • Monitors radio frequencies, multiple administrative telephone lines, closed circuit televisions of the jail area and back parking lot, telephone/radio recording device and three alarm systems, TTD hearing impaired phone, multiple 911 and administrative telephone lines.
  • Receives complaints over the telephone, radio and teletype, and prepares the proper reports.
  • Relays complaints and requests for assistance to patrol units, fire/rescue, ambulancesand other service vehicles.
  • Logs all radio traffic into the radio log.
  • Informs supervisor of all emergencies and serious complaints.
  • Monitors weather computer for severe weather and relays information to local, state andfederal agencies during severe weather conditions.
  • Relays any necessary information (vehicle registrations, driver’s license information, wanted information).
  • Maintains contact with patrol units at all times to know the unit’s location, ensures the units stopped on a complaint are not out of contact too long and sends back-up unit if necessary.
  • Remains calm and alert at all times, never leaves radio and telephone unattended.
  • Logs all radio traffic of each officer and any other agency utilizing the facilities into the radio log.
  • Maintains a log of warrants issued by a judge, magistrate or court clerk.
  • All keys are checked out and a log maintained – department vehicles, community center, city hall, gun range, generator, etc.
  • Monitors teletype for important state, regional and national broadcasts.
  • Sends administrative messages to other law enforcement agencies, regional and nationwide.
  • Enters stolen vehicle information into the Alabama Criminal Justice Information System and Nation Crime Information Center.
  • Obtains criminal histories, driver histories and vehicle registrations when needed.
  • Updates city computer with warrants, stolen items and complaint information.

Requirements:

  • Possess a valid Driver’s License.
  • Possess a High School diploma or its equivalent due to required knowledge, skills and abilities.
  • Have 2-3 years of emergency medical, fire or police dispatch experience.