Dispatcher
Salary: $43,318.00 Annually
Closing Date: 1/18/2025
Essential Functions:
- Serve as the primary point of contact for all 911 emergency and non-emergency calls in Frederick County.
- Quickly assess the nature of calls, determine priorities, and dispatch police, fire, or emergency medical services.
- Provide pre-arrival safety instructions to callers during life-threatening situations.
- Maintain clear and concise communication with public safety responders via radio.
- Monitor and track emergency personnel and resources using Computer Aided Dispatch (CAD) systems.
- Access and interpret information from state and national databases to assist responders.
- Work collaboratively with other agencies, citizens, and businesses to coordinate emergency response efforts.
Requirements:
- High school diploma or GED equivalent.
- Work a flexible schedule, including nights, weekends, holidays, and overtime.
- Proven ability to listen actively and resolve conflicts calmly and effectively.
- Maintain focus, clarity, and efficiency in high-stress or emergency situations.
- Proficiency with computers and Microsoft suits (Word, Excel, and Outlook).