Telecommunicator/Jailer

Salary: $42,000.00 – $44,000.00 Annually

Position Summary:

Under general supervision, performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; receives and responds to communications by radio to police, fire, public works, and administration. Processes prisoners incarcerated at facility. Reports to a Police Sergeant.

Essential Functions:

• Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay.
• Dispatches police and other response vehicles for emergency responses and broadcasts nature, location and time of incident.
• Contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation.
• Maintains computer aided dispatch log on radio and telephone communications, location of personnel and equipment. In the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information.
• Keeps track of information such as traffic lights out, streets closed and keeps emergency personnel informed.
• Maintains dispatch center work area and equipment in clean and working condition.
• Receives complaints from public concerning crimes and police emergencies, broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units.
• Receives messages for officers and other department personnel and logs information as necessary.
• Accesses NCIC computer for inquiries into an individual’s criminal history, registration of vehicles, license checks, criminal history checks, and other relevant information. Monitors persons detained in jail facilities.
• Maintains records on persons currently and previously incarcerated in city jail.
• Maintains property of persons currently incarcerated in city jail.
• Performs searches of incoming female prisoners and male prisoners, as necessary.
• Monitors individuals in holding cells for proper conduct, safety, and medical or other needs.
• Maintains security in all areas of the holding facility. Maintains list of emergency telephone numbers.
• Logs information on automobiles towed by city police and vehicles towed off private property.
• Files all noise violation and trespass notices. Maintains reference information for emergency situations.
• Operates radios as needed and assists in radio communications; operates base radio as required.
• Performs a variety of routine public safety work in the care and custody of prisoners.
• Maintains order and discipline among prisoners.
• Maintains dispatch documents and records.

Requirements:

• Requires a high school diploma or GED equivalent with two years of related customer service or dispatching experience; or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Must obtain NCIC certification within six months.
• Must obtain E-911 and SC Basic Jail certification within one year.
• Must successfully complete periodic training programs, both internal and external.
• Must pass all background requirements as specified by the South Carolina Criminal Justice Academy.