Telecommunicator

Lindale, TX
Lindale Police Department

Salary: $21.05.

Position Summary:

The Telecommunicator is responsible for the operation of the Lindale Communications Center. This includes but is not limited to answering emergency and non-emergency phone calls. provides dispatch and other communication support services for situations involving police, fire, emergency medical and other city public safety responders. This position will report to the Communications Supervisor.

Essential Functions:

  • Answering emergency and non-emergency phone calls for Police, Fire and EMS in a calm, distinct voice. Make necessary connections and/or notify the proper agency of any calls for service received by the Police Department. Log all information on incoming calls and keep accurate records of such information.
  • Operate radio and radio traffic with all agencies involved and supply a steady stream of accurate and factual information to all parties involved. Operate several different computers, including a law enforcement terminal connected to State and Federal records.
  • Assists in enduring the operational readiness of all 911/Communications equipment related to 911 telephone system, radio systems, and the departments computer aided dispatch system (CAD). Advise of radio issues that need repair.
  • Receives Public Information Act requests from the public and other agencies, related to 911 calls and report information.
  • Quires, enter, modifies, and clears information in local, state, and national computerized databases such as TLETS, TCIC, NCIC, CIS, Flock pertaining to arrest warrants, driver records/history, criminal histories, and stolen property.
  • Performs other duties as assigned.

Requirements:

  • Requires a high school diploma.
  • Requires the successful completion of a comprehensive background check to include a local, state, and federal criminal history check, sex offender registry and credit check.
  • Must be a US citizen.
  • Requires satisfactory results from a medical, psychological evaluation, pre-employment substance abuse test and any other Texas Commission on Law Enforcement regulations.
  • Subject to random alcohol and substance abuse testing.
  • Required to obtain and maintain CPR, NCIC, TCIC, CJIS certifications as a condition of employment.