Telecommunicator

Greenville, SC
Greenville County Sheriff

Salary: 12/31/2024.

Closing Date: $18.44

Position Summary:

Under general supervision, manages system activity to ensure the most efficient utilization of divisional resources; receives, provides critical/life-saving instructions to callers, and prioritize calls; dispatches unit as appropriate and ensures the prompt response and the safety and well-being of emergency units.

Essential Functions:

  • Uses appropriate judgment in all situations. Works under stressful and time-restrictive conditions.
  • Exercises good customer service techniques, such as listening, effective communications and problem solving. Communicates with public in a professional and responsive manner with handling calls; communicates and interacts effectively with others; attends required training to maintain current certification; performs other duties as required.

Requirements:

  • Ability to speak clearly and concisely when receiving and transmitting information; ability to accurately and descriptively relay information while emergency situation is ongoing; ability to maintain a calm and professional demeanor during emergency situation and work under stressful and time-restrictive conditions.
  • High School Diploma/GED and some dispatching experience in multi-agency, public service communication environment with experience in operating communications equipment such as CAD, 911, UHF/VHF radio console, etc.
  • Have good communication skills; participate in required training; may be required to type at a corrected rate of thirty-five words per minute.