Telecommunicator
Salary: $32,068.45
Position Summary:
The Telecommunicator position is responsible for the operation of the TLETS computer system which has world-wide capabilities. The position performs duties including: typing, filing, radio computer data entry, radio dispatch and other clerical duties. Other duties related to the safety of Officers, students and staff will be required.
Essential Functions:
- Coordinates correspondence, memos, purchase order and travel requests.
- Answers telephone and provides administrative support for all supervisors and the Chief of Police.
- Coordinates radio and telephone communications for Police Officers and other personnel on campus.
- Responsible for maintaining vehicle parking permit files.
- Responsible for maintaining files of traffic citations, both College and JP 3.
- Responsible for reviewing, approving or denying vehicle usage requests.
- Maintains a log of lost and found items and logs claimed items.
- Responsible for maintaining files on key distribution.
- Responsible for a monthly report of travel mileage of the College fleet vehicles distributed to proper personnel including Chief of Police, Vice President(s) and College President.
- Assists campus receptionist with work overloads as needed.
- Responsible for maintaining a daily radio log of all assignments to Police Officers which are entered into the Police reporting systems.
- Responsible for inventory of office supplies and printed forms used in office.
- Responsible for dispatching Officers to calls for service.
- Responsible for maintaining records of students with disabilities.
- Responsible for dispatch coverage during emergency situations.
- Responsible for state report preparation and submission.
- Telecommunication Operator (TCO) serves as Terminal Agency Contact (TAC) for the TLETS computer in conjunction with Austin, Texas.
- Responsible for maintaining required information on drivers of college vehicles (i.e. driving record, and liability insurance).
- Assists callers, on-site visitors, students and employees as needed.
- Coordinates the message on the alert system in the event of a campus emergency.
- Must be willing to work all shifts, special events and overtime.
- Other related duties as assigned.
Requirements:
- High school diploma or equivalent.
- At least one (1) year of clerical experience.
- Must have a valid Texas driver’s license.
- Must be able to obtain a Basic Telecommunicator Certification through TCOLE within a year from hire date.
- Must be willing to work all shifts, special events and overtime.
Preferred Requirements:
- Telecommunicator/Dispatch experience with a law enforcement agency.
- Licensed TCOLE Telecommunicator.
- Knowledge of police and radio procedures, and working knowledge of office equipment.