Telecommunicator
Essential Functions:
- Receives emergency 911 calls, general information calls, and radio requests for police, fire and ambulance service;
- Prioritizes complaints and dispatches appropriate agencies and equipment;
- Data entry and records maintenance.
- Acts promptly in emergencies and under pressure.
- Maintain composure at all times. Works any shift, overtime, weekends and holidays as required. Performs other duties as assigned and assists other employees as required.
Requirements:
- High school graduate or equivalent preferred; will consider applicants without diploma based upon experience demonstrating required abilities and skills;
- Must be able to type 30 wpm with a 90% accuracy rate;
- Must pass a security investigation;
- Must be certified for IDACS/NCIC within six (6) months and must maintain certification.
- Must have either one (1) year of experience in public safety dispatching, one (1) year data entry or other computer related function or one (1) year telephone operator experience.