Telecommunicator

Position Summary:

The work of this position involves responsibility for the protection of life and property, and providing crucial communication between citizens and emergency service. The Telecommunicator provides communications support to police and fire department personnel and provides information and assistance to the general public; related duties, as assigned. The Telecommunicator is part of the County-wide 9-1-1 emergency center, and an integral part of Corrections and courthouse security

Essential Functions:

• Receive all incoming emergency calls for police and fire departments, in addition to police non-emergency calls and after-hour calls to the Sheriff’s Office.
• Receive and transmit message by radio, telephone and LEADS terminal for police, fire, and Coroner’s Office.
• Handle multiple channels of communication simultaneously for several Police, Fire, and EMS Agencies.
• Operate a multi-line telephone system and enter data into a computer-aided dispatch system.
• Monitor other local police radio frequencies and Coroner’s Office, Highway Department, Fire Departments, and citizen volunteer group frequencies.
• Dispatch police, fire, ambulance, and other emergency equipment immediately upon receipt of emergency calls by use of computer aided dispatch.
• Preform emergency medical dispatch and pre-arrival instructions for emergency medical calls.
• Provide information and assistance to the walk-in public.

Requirements:

• High School graduation or equivalent is required.