Telecommunicator

Position Summary:

A Telecommunicator is responsible for accurate and timely response to all requests for assistance or for E-911 related information from emergency first responders and the general public. Requests may arrive thought a variety of telephone lines, radio frequencies or in person.

Essential Functions:

• Operating E-911 computer systems
• Operating E-911 phone and radio systems
• Answering emergency and non-emergency telephone and radio transmissions

Requirements:

• National Crime Information Center (NCIC)/Mississippi Justice Information Center (MJIC) Certification
• Mississippi State Dispatcher Certification
• High School Diploma or GED
• Proper grammar and use of English in speaking and writing
• All systems required to perform items listed under Major Duties
• General computer operations
• Basic knowledge of city and county first responder and other departments, including their emergency response policies and procedures