Telecommunications (Police Dispatcher)

Alice, TX
Alice Police Department

Salary: $13.46-17.26 per hour.

Position Summary:

To respond to emergency and non-emergency calls for assistance and information. Provide dispatch and communication support services for police, fire, emergency, and related services.

Essential Functions:

  • Answer multi-line telephones including E-911 lines.
  • Communicate effectively, courteously and clearly, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range, to protect the safety of officers and the public.
  • Simultaneously listen and comprehend both telephone and radio traffic and monitor security systems.
  • Document all activity, location and status in the computer aided dispatch system for police personnel, quickly disseminating any additional information.
  • Work in a confined area for minimum of 8 hours or more and remain seated for long periods of time entering data into various computer systems on a constant basis.
  • Operate multi -channel police radio system.
  • Assign appropriate police officer personnel for routine and emergency calls for service.
  • Concentrate on assigned task through many distractions.
  • Must not pose a direct threat to the health/safety of self or other.
  • Operate and perform daily maintenance of equipment, e.g. tape logger.
  • Operate all communications equipment in low-light conditions, discerning distinct colors used with the CAD system.
  • Assist and record requests for police, fire and emergency medical services from the public and department personnel, via telephone, radios and in person.
  • Attend training schools/seminar and other city related events that may require travel (occasionally overnight).
  • Type 40 WPM.
  • Independently make and carry out decisions;
  • Competently perform under stress when confronted with emergency and critical situations.
  • Perform a variety of tasks, often changing quickly from one task to another without loss of efficiency and composure; work without constant direct supervision.


  • Clear and valid Texas driver’s license.
  • High School diploma/GED.
  • Obtain telecommunications certificate within one (1) year of employment.