Telecommunications Operator

Beeville, TX
Beeville Police Department

Salary: $34,995 – $48,993

Position Summary:

Under general supervision, this position is responsible for answering emergency and non-emergency calls and dispatching appropriate personnel. The role requires the ability to multitask effectively in a fast-paced environment.

Essential Functions:

  • Emergency Dispatching: Dispatch police, fire, ambulance, and 9-1-1 emergency calls promptly and accurately.
  • Communication Monitoring: Monitor public service radio frequencies, relay accurate information to field units, and maintain awareness of personnel locations.
  • Record Maintenance: Complete reports, maintain logs, and ensure records are accurate and up-to-date.
  • Alarm Monitoring: Track business, residential, and bank alarms; manage alarm permits and related billing; and contact keyholders when necessary.
  • Handle calls and dispatch services for various departments (e.g., BISD Police, Animal Control, Water Department).
  • Process payments for municipal court warrants and issue receipts.
  • Maintain criminal trespass records and assist with Uniform Crime Reporting (UCR).
  • Conduct daily tests of emergency equipment (PSAP, 9-1-1 systems, TTY) and submit required reports.
  • Reset equipment after outages and ensure all systems are operational.
  • Serve as essential personnel during emergencies or disasters, such as hurricanes.
  • Perform additional tasks as assigned, including acting as a secretary to police department personnel and assisting with public inquiries.

Requirements:

  • High School Diploma or GED.
  • Valid Texas driver’s license or alternative transportation.
  • Ability to obtain required certifications, including:
  • NCIC/TCIC certification.
  • TLETS/NLETS certification.
  • TCOLE Basic Telecommunicator certification.
  • Successful completion of a pre-employment drug screen and criminal background check.

https://www.beevilletx.gov/jobs/815/