Sheriff’s Dispatcher I/II

Salary: $22.64-$27.52 /hr. II: $25.02-$30.41 /hr.

Closing Date: December 29, 2024.

Position Summary:

Under direct or general supervision, receives and evaluates emergency and non-emergency calls; elicits information to determine nature of emergency; dispatches and coordinates law enforcement, medical, fire and other emergency response units in accordance with department procedures; operates various dispatch center equipment; maintains records; performs related work as assigned.

Essential Functions:

• Receives and evaluates emergency calls; obtains information about the nature of the emergency and
  other required data, assesses urgency and scale, prioritizes calls for service, and determines appropriate
  unit/location/number of personnel or units required.
• Dispatches law enforcement, medical, fire and other emergency response units in accordance with
  established procedures and policies using a computerized dispatch system, including determining
  priority of emergency and contacting and sending appropriate response unit.
• Monitors calls and maintains contact after initial dispatch to provide additional coordination, support,
  or information, including accounting for location and status of units and maintaining records of field
  calls; sends back-up units, as necessary, ensuring the safety of field units;.
• Operates computer, telephone, and radio console and telecommunication equipment simultaneously
  while performing dispatching activities; tests and inspects equipment as assigned.
• Monitors and controls radio traffic, alerts other agencies, and coordinates mutual response radio traffic.
• Logs call data including time of dispatch, arrival, clearance, and related information in a written or
  automated format; assigns case numbers.
• Accesses federal, state, and local law enforcement information databases to obtain information and
  relays such information to units.
• Enters, updates, and retrieves a variety of records from teletype database and computer systems,
  including warrants, repossessions, towed or stored vehicles, temporary restraining orders, emergency
  protective orders, and other information; locates and abstracts warrants.
• Acts as a liaison to the public and representatives of other agencies for the department; receives and
  evaluates non-emergency calls; determines the nature of the contact; provides factual information
  regarding services, policies, and procedures, which requires a knowledge of legal guidelines,
  departmental policies and procedures, and the use of tact and discretion, and/or transfers calls to the
  appropriate department, agency, or response organization.
• Changes dispatch center recording tapes and assists in other monitoring and operator upkeep of
  equipment.
• Maintains accurate departmental and law enforcement records and files; researches and compiles
  information from such files.
• Attends necessary training and shift briefing sessions; participates in drills and test scenarios to prepare
  for unexpected emergencies.
• Performs other related duties as assigned.

Requirements:

• Sheriff’s Dispatcher I/II: Equivalent to the completion of the twelfth (12th) grade.
• Sheriff’s Dispatcher I: Successful completion of the established Law Enforcement Dispatcher program and
  possession of the Emergency Medical Dispatcher Certificate within the probationary period.
• Sheriff’s Dispatcher II: Two (2) years of experience as a Law Enforcement Dispatcher and possession of the
  Emergency Medical Dispatcher Certificate or one (1) year of experience as Sheriff’s Dispatcher I with
• Tuolumne County and possession of the Emergency Medical Dispatcher Certificate.
• Sheriff’s Dispatcher I: Ability to obtain the Emergency Medical Dispatcher Certificate.
• Sheriff’s Dispatcher II: Completion of P.O.S.T. Basic Dispatcher course.