Public Safety Telecommunicator – Lateral

Oro Valley, AZ
Oro Valley Police Department

Salary: $44,779.00 Annually.

Position Summary:

The position of Public Safety Telecommunicator requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations. Work may be done separately or in conjunction with other Public Safety Telecommunicators and Public Safety Telecommunicators may assist in training, teaching and basic operational equipment management. The position of Public Safety Telecommunicator requires rotating shift assignments and overtime in accordance with maintaining a fully operational 24 hour facility.

Essential Functions:

  • Receives and responds to emergency and non-emergency calls including enhanced 911, and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone and radio systems and computer-aided dispatch (CAD) systems;
  • Processes and evaluates information received, prioritizes calls and dispatches required units and/or agencies;
  • Monitors and coordinates police unit activity and assignments via police radio frequencies;
  • Maintains status and locations of public safety personnel;
  • Utilizes technology such as computers, radio systems, telephones, fax machines and other communication equipment;
  • Creates and maintains automated or manual logs of public safety communications activity;
  • Accesses and enters sensitive data in local/state/national databases as necessary for investigative purposes;
  • Enters and maintains files for persons or property pending apprehension/recovery;
  • Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties;
  • Keeps informed of departmental regulations, policies and procedures;
  • May assist in providing on-the-job training for Public Safety Telecommunicators and submit progress reports and evaluations on trainees.
  • Regular and reliable attendance; Shift work may be required to include nights, weekends, and holidays.

Requirements:

  • A high school diploma or GED.
  • Two years (preferable) of continuous police dispatching experience.