Public Safety Telecommunications Officer

Chehalis, WA
Lewis County

Salary: $4,734.00 – $6,369.00 Monthly.

Position Summary:

Under close supervision, coordinates and performs a variety of dispatch functions on behalf of the Lewis County E911 Communications Department; prepares and maintains dispatch records; and performs other related duties as assigned.

Essential Functions:

  • Operates various types of dispatch and emergency communications equipment including multi‐frequency radios, computer aided‐dispatch, teletype, and TDD/TTY equipment.
  • Receives, logs, and prioritizes incoming emergency and non‐emergency calls for service.
  • Provides assistance, information, and/or instructions to callers; directs and transfers calls to other State agencies as required.
  • Dispatches and maintains communication with police, fire, and/or emergency medical services personnel; monitors the location and status of field personnel.
  • Responds to inquiries from emergency response personnel; provides directions to incident scenes; logs the arrival time of responders and/or aid apparatus. Coordinates response activities with outside agencies, public works personnel, search and rescue services, coroners, mortuaries, chaplains, towing companies, and/or other relevant parties.
  • Receives and responds to information from alarm companies regarding commercial and residential properties; monitors County alarm systems; dispatches appropriate response personnel.
  • Researches and provides information to law enforcement personnel regarding persons, vehicles, criminal histories, warrants, protection orders, and/or stolen property.
  • Enters information into the Washington Crime Information Computer (WACIC) and National Crime Information Computer (NCIC) systems in relation to missing persons, runaways, protection orders, stolen items, and vehicles.
  • Assists other agencies in coordinating Child Protective Services (CPS) referrals, mental health evaluations, and/or attempts to locate individuals.
  • Performs data entry; prepares and maintains a variety of dispatch records, reports, and documentation.
  • Work shifts dayshifts, nightshifts and weekends as scheduled.


  • High School Diploma or G.E.D. equivalent.
  • Within one year of employment: A Telecommunications I and II Certification, Emergency Medical Dispatch Certification, First Aid/CPR Certification, Access I and II Certification, and TTY/TDD Certification are required.
  • Valid Driver’s License is required.
  • Proof of eligibility to work in the United States.
  • Ability to speak, read, and write the English language effectively.
  • Employee will need to pass a criminal background check including finger print check.
  • Ability to speak, read, and write the English language effectively.
  • Ability to type 40 WPM.