Public Safety Dispatcher

Inglewood, CA
Inglewood Police Department

Position Summary:

Under close supervision, receive and dispatch emergency calls for police, fire, and paramedic assistance.

Essential Functions:

  • Provide a wide range of public safety radio dispatch and information support services via the telephone, internet, radio, and other methods of communication.
  • Assess and determine caller needs to ensure proper services are rendered to the community or surrounding area;
  • Dispatch law enforcement and other public safety services to meet the emergency needs of citizens.
  • Operates communications equipment, including computerized multiple-channel radio systems, telephones, and accessories;
  • Accepts and types data into the computer-assisted dispatch system while questioning callers for information;
  • Determines nature, validity, and type of call; utilizes messages and priorities to dispatch field units to emergencies;
  • Track calls to ensure that caller needs are met, and all pertinent information is communicated with the responding party;
  • Work with parking enforcement to dispatch services to field officers and assist field operations with information as needed;
  • Performs other department-related duties as assigned.

Requirements:

  • A high school diploma or equivalent AND one year of experience answering and directing calls using multi-line communication or radio system.
  • Must be able to work any 12 to 18-hour shifts, including holidays and weekends, and obtain a POST-Public Safety Dispatcher Certificate within 18 months of hire.
  • Applicants with a POST Certificate may be eligible to start at a higher salary step.