Public Safety Dispatcher
Salary: $61,859.04 – $78,984.36 Annually
Position Summary:
Under general supervision, receives and transmits emergency radio and telephone communications; dispatches law enforcement, fire, ambulance, and other public safety personnel as needed; monitors emergency alarm systems; enters and retrieves data from computer systems; and other related duties.
Essential Functions:
- Receives and classifies incoming phone calls and radio traffic.
- Determines priority of responses and dispatches appropriate public safety units.
- Answers incoming business and emergency calls.
- Takes complaints and requests for information from citizens.
- Responds to inquiries at the public counter after business hours.
- Operates a teletype system and computer for requesting information to assist officers in dealing with incidents.
- Enters information into centralized record keeping system.
- Confirms outstanding warrants with other agencies.
- Performs clerical skills such as typing and filing a variety of information.
- May assist in processing arrestees and monitoring them in a holding cell.
- May be required to take minor crime reports.
- Works rotating shifts, including nights, weekends, and holidays.
- Performs related duties as assigned.
Requirements:
- Graduation from high school and one year clerical and telephone experience or equivalent combination of education and experience.
- Prior dispatching experience and experience with computers desirable;
- Bilingual –Spanish speaking abilities preferred.
- Possession of a valid Class C California Driver’s License is required.