Public Safety Dispatcher

St. Louis, MO
Saint Louis University

Position Summary:

Under direct supervision, is responsible to receive calls for and dispatch security services; operates base radios; answers telephones; monitors alarm systems and closed circuit TV screens; relays radio/telephone communications; monitors record systems of the department.

Essential Functions:

  • Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units.
  • Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University.
  • Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports.
  • Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel.
  • Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity.
  • Performs other duties as assigned.

Requirements:

  • High School diploma or equivalent; supplemented with one (1) year of experience in a position requiring the use of interpersonal/communication skills and high interaction with the public.
  • Must be able to type accurately; requires passing drug screening upon hire and throughout employment.