Public Safety Dispatcher

Texarkana, TX
Texarkana Police Department

Salary: $40,435.20 Annually.

Position Summary:

The Public Safety Dispatcher’s performs a variety of dispatch duties on behalf of the Texarkana TX Police and Fire Departments, Texarkana, AR Police and Fire Departments, Bowie County Sherriff’s Office, and other agencies along with the Fire Departments.

The Public Safety Dispatcher also provides for the delivery of emergency and non-emergency services to the public; prepares dispatch records and documentation; operates various types of telecommunications equipment; and performs other related duties as assigned.

Essential Functions:

  • Using the Computer Aided Dispatch (CAD) systems, prepares, maintains, and submits various types of dispatch records and documentation.
  • Monitors incoming radio traffic; dispatches Police, Fire, and/or non-emergency response personnel to appropriate call locations.
  • Maintains communication with field units; monitors the locations and safety of field personnel.
  • Research and relays call information to responders.
  • Performs driver license, vehicle registration, criminal background, warrant checks, and make entries; processes wrecker requests.
  • Operates various types of telecommunications equipment, software programs and systems including TCIC, ACIC, NCIC, RMS, and CAD.
  • Inputs updates and verifies the accuracy of information in the TCIC/ACIC/NCIC systems.
  • Attends training and develops safety communications knowledge and skills along with continuing education.
  • Maintains compliance with established Public Safety Communications policies and procedures.
  • Answers overflow calls from the 911 Call Taker position.
  • Performs other related duties as assigned or required.


  • High school diploma or GED.
  • Able to work any 12 hour shift as assigned, including nights, weekends, holidays and frequent overtime.
  • Able to maintain the confidentiality of sensitive law enforcement material and operational security.
  • Able to pass skills testing, psychological exam, drug screen, background check.
  • Must be a US citizen.
  • No experience is required as this is an entry-level position.