Public Safety Dispatcher

Kodiak, AK
Kodiak Police Department

Salary: $2,030.40 Biweekly.

Position Summary:

The Public Safety Dispatcher must be characterized by unquestionable personal and professional character and integrity, be free of cultural and ethnic bias, maintain a strong ethical code in both personal and professional life, desire to diligently protect and serve the community through courage, compassion and respect, and display personal conduct above reproach.

Essential Functions:

  • Serves as the communications and information source for police officers and other public safety personnel.
  • Receives emergency and non-emergency telephone calls dealing with emotional, injured, and/or victimized individuals; questions callers and solicits crucial information needed in the given situation; and dispatches appropriate personnel.
  • Prioritizes emergency calls; relays crucial information to the proper personnel using telephones, two way radios, computer software, and/or a paging system; and uses computers, database software, and emergency response programs to provide real-time support. Specific responsibilities include: providing guided instructions to callers; providing dispatched public safety personnel with scene and/or subject updates; searching databases to provide pertinent information, and monitoring the status and location of dispatched personnel.
  • Opens and completes dispatch call records; updates property records and radio logs; enters and deletes warrants, and uses the Alaska Public Safety Information Network (APSIN) to perform person and vehicle checks. Monitors alarms and closed-circuit televisions and reports suspicious activity as necessary.
  • Provide accurate and professional service to the public, coworkers, and other law enforcement agencies; establish and maintain effective working relationships with coworkers and other agencies.
  • Attends meetings, conferences and training sessions; reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in dispatch.
  • Activate public warning systems as needed.
  • Assist with the search or detainment of prisoners for the Jail as necessary.
  • Maintain and keep confidential all information obtained during the course of work.
  • Conducts field training for new employees as needed.
  • Performs other duties as assigned.


  • High school diploma or General Education Development (GED) and three years of experience which involve a substantial amount of public contact and general office duties; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
  • Must have a valid Alaska driver’s license or ability to obtain within 30 days of hire, and be eligible for access to criminal justice information network systems.
  • Possess or ability to obtain First Aid/CPR/AED Certifications.
  • Must possess the ability to type at least a net speed of 40 words per minute.