Public Safety Dispatcher

Yerington, NV
Lyon County Sheriff

Salary: $26.26 – $42.02 Hourly

Position Summary:

Responsible for responding to emergency and non-emergency calls for law enforcement, fire and emergency medical services as well as city/county animal control, utilities and county/state road department service; identifies and dispatches appropriate public safety units; complies with County policies and procedures to ensure the safety of all public safety responders and the public.

Essential Functions:

  • Provides public safety dispatch services for emergency and non-emergency purposes for various agencies; keeps track of a wide variety of public safety responders, resources, personnel, incidents and trends.
  • Receives, screens, and takes appropriate action on all emergency service calls to include 911 calls from the public requesting law enforcement, fire and EMS; determines nature and location of emergency, determines priority, dispatches emergency responders/units as necessary in accordance with established department policies and procedures; relays pertinent information to law enforcement and emergency services officers.
  • Enters emergency assistance call information into the computer-aided dispatch (CAD); determines location of call; inputs, modifies, confirms and validates information into the NCIC and NCJIS systems for multiple agencies; enters data for reports and records, processes forms and record files; queries system databases as requested; maintains records and files in accordance with established standards.
  • Provides information, instructions and assistance to the public within scope of authority; provides detailed call information to first responders as needed; maintains status and awareness of unit locations; monitors message traffic and relays information as required.
  • Receives and relays information regarding incidents and other activities to appropriate agencies and staff.
  • Performs inquiries and criminal history checks for multiple law enforcement staff through NCIC and NCJIS systems; collects statistical data for reports; updates and ensures the accuracy of database.
  • Adheres to NCIC and NCJIS administrative and security requirements, system sanctions, criminal history dissemination, etc., as required; ensures proper training, retraining and proficiency affirmation for staff utilizing the NCIC/NCJIS systems; prepares and maintains required documentation for state and federal audits.
  • Enters, clears, maintains and validates department warrants; coordinates efforts with other agencies; maintains statistics on warrants and extraditions.
  • Leads and/or participates in specific projects or programs related to the department or office to which assigned and will provide project/program update summaries and analysis as needed.

Requirements:

  • High School diploma/GED; AND two (2) years of administrative support experience; OR an equivalent
    combination of education, training and experience.
  • EMD certifications within six (6) months of date of employment.
  • NCJIS/NCIC certification within six (6) months of date of employment.
  • ATAC training and certification within eight (8) months of date of employment.