Public Safety Dispatcher

Bloomfield, MI
Bloomfield Township Police Department

Position Summary:

Receives and broadcasts information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Entering, modifying, second-party checking, validating, and canceling warrants. He/she is a communications link to the residents, the police department, fire department and other outsource services.

Essential Functions:

  • Operates a multi-line telephone console system.
  • Provides dispatch and communication support to police, fire, emergency and related services.
  • Dispatches and coordinates the responses of public safety services.
  • Receives and responds to a variety of emergency and non-emergency calls and complaints.
  • Asks questions to interpret, analyze, and anticipate the caller’s situation and provides prearrival instruction for emergency calls for service.
  • Follows department protocols to identify the appropriate number and type of equipment or apparatus to dispatch.
  • Monitors and operates a radio console and associated computer equipment.
  • Enters, retrieves, modifies and deletes data from LEIN system, CLEMIS, CLEAR systems, and Computer Aided Dispatch system.
  • Retrieves and prints daily reports as necessary.
  • Monitors prisoners, holding cells, and other pertinent areas of Township property.
  • Provides professional customer service to citizens at the front desk.
  • Performs other duties as required.

Requirements:

  • High School Diploma/GED.
  • Less than 1 year experience.
  • Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
  • Basic Dispatch Certification, EMD certification.
  • Law Enforcement Information Network (LEIN) Certification.