Public Safety Dispatcher

Midland, TX
Midland Police Department

Salary: $56,932.00 Annually.

Essential Functions:

  • Answers the phone and assists citizens with requests for emergency and non-emergency services for police, fire, sheriff and emergency medical service.
  • Directs citizen inquiries and non-emergency calls to the appropriate agency or organization.
  • Dispatchers law enforcement and fire and rescue personnel and notifies support and crisis personnel as needed through the use of multi-channel radio system and computer aided dispatch system.
  • Requests and disseminates vehicle registration, driver’s license, criminal history information through the use of the Texas/National Computer System (TCIC, NCIC).
  • Obtains computer information and disseminates to law enforcement officials and investigators. Enters related information into the system.
  • Sends and receive teletype information to and from related agencies.
  • Maintains records of work performed.
  • Performs related duties as assigned.


  • Ability to work with dispatch equipment and communicate with citizens and emergency personnel in highly stressful, possibly emergency situations.
  • Employee communicates with other employees in the workgroup, citizens, and other law enforcement agencies in order to discuss requests for service and possible criminal activities.
  • Will also exchange information or request assistance from other agencies and make referrals when necessary.
  • Ability to read and understand technical and professional manuals in order to record work activities, keep records or work with computers.
  • Skill in the operation and maintenance of several office machines and equipment, such as specialized computers and related information systems and two-way radio dispatch equipment.
  • Typing speed of 35 words per minute.
  • Employees work rotating shifts and gather, organize, translate, and process information from various emergency callers.