Public Safety Dispatcher

Paradise, CA
Paradise Police Department

Salary: $25.10 to $32.04 hourly – $52,208 to $66,643 annually

Position Summary:

Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and Town procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned.

Essential Functions:

  • Receives, analyzes, and evaluates 911, Town’s emergency and business calls, inquiries, and complaints, fire, ambulance, roads, animal control, maintenance, and transfers calls to appropriate parties or creates a call for dispatch.
  • Dispatches Town units, or other staff and equipment to emergency or non-emergency locations.
  • Monitors status of public safety units to ensure officer safety and availability for services.
  • Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls, and continuously updates suspect information and deputy locations.
  • Maintains efficient records of radio calls and information logs.
  • Accesses local, state, and federal criminal justice information systems; operates teletype systems to transmit and receive information.
  • Maintains radio contact with various other agencies, including mobile and portable units; recognizes units from other agencies and assists them with Town unites or provides requested information.
  • Monitors alarms and security systems for businesses, relevant histories and files for emergency contacts.

Requirements:

  • Equivalent to graduation from the twelfth grade (12th) and one (1) year of general clerical experience involving public contact, preferably in a law enforcement setting.
  • Possession of, or ability to obtain, a P.O.S.T. Basic Dispatcher certification is desirable.