Public Safety Communicators

Wampsville, NY
Madison County Sheriff

Salary: $24.51/hour (40 hours/week).

Closing Date: 12/31/25.

Position Summary:

Madison County seeks full-time Public Safety Communicators. The work involves responsibility for the operation
of telecommunication equipment/network computer database systems used in the dispatching of law enforcement,
firefighting, and EMS agencies, strictly adhering to all Federal Communications Commission (FCC) that encompass
the use of said equipment. A high degree of accuracy, speed, and alertness is required in emergency situations, while taking appropriate action in accordance with departmental, county, state and federal policy/procedures and regulations.

The employee may be required to transmit information including emergency medical services pre-arrival instructions
in unique/critical situations. The job involves an unusual working environment which includes high stress dealing
with life and death situations, requiring the need to remain calm in emergency situations, remain in control of the call
and be polite in dealing with frustrated, angry and abusive individuals. The work is performed under the direct
supervision of higher level supervisor in the department.

Requirements:

  • Graduation from high school or possession of a high school equivalency diploma.
  • Two (2) years of full-time paid clerical experience, or its part-time equivalent, which shall have involved the
    operation of a personal computer and related peripheral equipment; or
  • Two (2) years* as an active volunteer firefighter in an organized volunteer or paid fire department; or
  • Two (2) years* of active volunteer experience in an organized volunteer ambulance organization; or
  • One (1) year of full-time paid experience, or its part-time and/or volunteer equivalent, in the operation of twoway radio equipment or emergency communication equipment in a commercial, military, or public setting; or;
  • One (1) year of full-time paid, or its part-time equivalent, as a call taker or dispatcher in a computer aided public safety dispatch/communications operation; or
  • One (1) year of full-time paid experience, or its part-time equivalent, as a paid (career) firefighter;
  • One (1) year of full-time paid experience, or its part-time equivalent, as an Emergency Medical Technician in a
    paid ambulance service;