Public Safety Communicator

Hillsboro, TX
Hillsboro Police Department

Position Summary:

To coordinate efficient response in emergency situations.

Reading and transmitting telephone and radio messages to and from police field units; and keeping a log of pertinent information received during the shift.

Essential Functions:

  • Receives incoming calls on both the telephone and radio and takes appropriate action, such as dispatching an officer, ambulance, or fire truck to the scene, recording information and providing information.
  • Maintains radio contact with mobile police units and with other law enforcement and fire officers and agencies.
  • Relays information to personnel in the field.
  • Maintains a log or other record of all radio communications, offense numbers, arrests, prisoner releases, wrecker rotation, and fuel usage as required.
  • Runs computer checks on vehicle registrations, stolen checks, stolen goods and vehicles, driver’s licenses, wanted persons, etc.
  • Operates teletype, radio telephone and video devices and tests equipment for proper operation.
  • Monitors burglar, robbery, and fire alarms, and dispatches appropriate personnel.
  • Prepares documentation of requests for police services including house watch.
  • Receives payments and issues receipts for fines, fees, permits, and other charges.
  • Receives after-hour calls for Public Works Department, paging personnel as required.
  • May assist officers with prisoners, including audio and/or visual check of prisoner’s welfare, searches, etc.
  • Keeps prisoner log.
  • Performs such other duties as may be assigned.


  • High school graduation or its equivalent and at least six months related experience (related business or technical school training may be substituted equally for experience), with special law enforcement telecommunications training preferred, or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
  • Valid Texas driver’s license.
  • Telecommunications operator certification from the Texas Commission on Law Enforcement Officer Standards and Education within 1 year from hire.