Public Safety Communications Specialist (Dispatcher)
Salary: $50.00/per hour
Position Summary:
This position serves as an initial point of contact and supports the general public safety and law enforcement mission for the District, receives 9-1-1 calls, provides assistance to students, faculty, staff and visitors at Maricopa Community Colleges; and communicates vital information to the District, college constituents and members of Public Safety, along with external communities; often under stressful circumstances. Dispatches for multiple Public Safety personnel at multiple colleges and obtains assistance from allied public safety agencies, as needed.
Requirements:
- High School Diploma or GED and one (1) year of dispatch or related law enforcement or public safety experience.
- Due to the confidential, sensitive nature of information handled, successful completion of a background investigation, polygraph testing, and psychological examination are required.
- Experience in effectively dealing with confidential and sensitive matters & experience in effectively dealing with emergency situations in a fast-paced environment
- Associate’s degree or higher in Administration of Justice or related field from an accredited college or university
- Two (2) or more years of experience operating a variety of law enforcement communications equipment including: use of multi-line telephone systems, public safety radios/communications equipment, and computer aided dispatching (CAD) systems within a Primary Public Safety Answering Point (PSAP) or secondary PSAP
- One (1) or more years of experience with criminal justice database and information systems
- Experience in keyboarding or typing or data entry
- Experience in use of emergency related mass notification systems such as reverse 911 or private applications such as LiveSafe, Rave Guardian, etc.
- Experience working within a police records and/or property & evidence unit