Public Safety Communications Dispatcher I (Full-Time/Part-Time)

Salary: $4,646.00 – $5,649.00 Monthly

Closing Date: 9/10/2026

Position Summary:

Under direction, receives 911 emergency police and non-emergency calls. Dispatches officers to assignments according to established public safety procedures based upon the interpretation of incoming calls. Operates various telecommunications center equipment in a highly stressful assignment.

Essential Functions:

• Receives and evaluates all 911 calls, police and fire emergency and non-emergency calls, and business calls.
• Dispatches police units and animal control units to emergency or non emergency locations.
• Provides dispatching and communications services to Municipal Code Enforcement Officer, Probation Officers, and Community Service Officer Personnel.
• Operates multi-channel radio system, maintaining radio contact with mobile and portable units.
• Recognizes units from other agencies and assists them with City units or supplies requested information. Transfers non- emergency and business calls to appropriate parties.
• Manages telephone inquiries and complaints.
• Logs and fills out call forms and maintains records of radio calls and monitors radio traffic.
• Calls out appropriate technicians to make repairs on malfunctioning equipment.
• Responds to officer-initiated radio traffic and requests and disseminates suspect information.
• Monitors closed circuit security cameras.
• Maintains and accesses business and premise history and indexes files for emergency and other necessary contacts.
• Handles in-house and radio paging activities and other after-hours phone lines.
• Maintains a variety of bulletins, lists, ledgers, logs, and files containing information needed by officers in the field.
• Dispenses information contained therein upon request of officers or their supervisors.
• Changes communications audio tapes to provide continuous record of police department emergency communications, and maintains tapes in accordance with current law and procedure.
• Provides court testimony.
• Interfaces with police command staff concerning shift issues.
• Assists female Custodial Officers with clerical requirements and taking photographs of inmates
• Assists in the training of new Public Safety Communication Operators.
• Performs a variety of other duties as assigned.

Requirements:

• High School Diploma or an equivalent certificate or diploma recognized by the State of California.
• Possess a Certificate of Graduation from a Public Safety Dispatcher Training Course or acquire it within one (1) year of appointment or employment.
• Associate’s Degree or two (2) full academic years of attendance at an accredited college or university with a major or emphasis in criminology, law enforcement/administration of justice, behavioral science or related field, preferred
• Graduation from an armed forces radio school, preferred.
• Familiarity with police terminology, preferred.
• One (1) to Two (2) years of experience in a dispatching role with a law enforcement agency, other radio dispatching role, armed forces radio experience, or serving as a reserve peace officer with a police or sheriff department is desirable.