Police Telecommunicator

Boone, NC
Appalachian State University

Salary: $20.00

Essential Functions:

  • Work involves receiving emergent and non-emergent calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases.
  • Employees are responsible for operating a host of complex telecommunications and computer equipment, including multi-line phone systems, multi-channel police consoles, two-way radios, scanners, and Division of Criminal Information terminals.
  • Work requires knowledge of applicable Federal Communications Commission rules and regulations, an understanding of public safety operations, and skill in the operation of telecommunications technology.
  • Requires ability to multi-task and to remain calm and composed in high-stress situations. Maintains confidentiality and discretion in the course of conducting business; works individually and/or with others; and adapts to change and circumstances.
  • May require shift, weekend, holiday and/or overtime work.

Requirements:

  • High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work.
  • Requires DCI Certification.

Preferred Requirements:

  • Experienced Telecommunicator with current DCI Certification.