Police Dispatcher

San Antonio, TX
University of the Incarnate Word

Salary: $37,157.00 Annualized.

Position Summary:

The Police Dispatcher is responsible for dispatching University of the Incarnate Word Police Officers and Security Officers to any campus or University location upon request. Police Dispatcher reports to the Lieutenant.

Essential Functions:

  • Provide service, information and directions to the campus community and visitors as the primary nerve center of all campus police operations.
  • Perform a full range of radio and telephone operational duties in this 24-hour operations center.
  • Enter and maintain accurate daily activity logs to include a variety of communication equipment, including radio console, telephone, fire alarm monitoring systems and other related computer systems to include Report Exec.
  • Receive emergency and non-emergency calls from staff, faculty, students and general public requesting service.
  • Comply with all of University Of The Incarnate Word policies and guidelines.
  • Check on criminal records and backgrounds using National Law Enforcement Telecommunications System.
  • Enter stolen vehicle and other information as required into the database.
  • May perform general clerical duties.
  • Perform other duties as assigned.


  • High School Diploma or GED Certificate.
  • Six (6) months of experience in a position that requires public contact, receptionist, dispatching or related duties.
  • Must have or be able to obtain a TCOLE license as a condition of employment.
  • Must have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.
  • Must be flexible to work varying shifts based on the needs of the department.

Preferred Requirements:

  • Some College.
  • One year of job related experience.
  • One year experience to include experience with radio communications and computers.