Police Dispatcher/Clerk (Experienced)

La Palma, CA
La Palma Police Department

Salary: $62,208.57 – $79,395.65 Annually

Position Summary:

The incumbent will thrive working in this small culture environment allowing them to grow their knowledge, experience, resume, and prepare them for advancement by introducing them to a variety of law enforcement related projects and responsibilities. If you want to join a hard-working team that shares a commitment to keep the City of La Palma safe, clean, and efficiently run, consider a career with the City of La Palma.

Essential Functions:

  • Monitors telephones, CCTV and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay; greets and directs public at counter; accepts bail and prepares documents for release of stored and impounded vehicles.
  • Dispatches police and other response vehicles for emergency responses; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation.
  • Conducts record checks; sends, receives and decodes teletype information; monitors jail calls for emergencies or security problems; monitors, receives and sends information via the California Law Enforcement Telecommunications System.
  • Maintains records of radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed.
  • Maintains dispatch center work area and equipment in clean and orderly condition; operates radios as needed and assists in radio communications; operates base radio as required; operates office machines as required
  • Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness; inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data; maintains dispatch documents and records including entering and retrieving data from CAD system and other records systems.
  • Performs other duties as assigned.

Requirements:

  • High school and one year of public customer service contact and / or radio dispatch work.