Police Dispatcher

Texas City, TX
College of the Mainland

Salary: $43,437 – $54,297.

Position Summary:
Provides TCOLE certified TLETS operations, police/emergency radio dispatching, TAC responsibilities, phone call routing, maintenance of daily logs, Omnigo reporting operations, state audits management, data entry duties, crime statistics management, emergency mass notification system operations, operation of the dispatch office, administrative assistant duties required for the operation of the department, and the completion of assignments issued by supervisors.
Essential Functions:

  • Performs specialized police/emergency dispatch and telecommunication duties and operation of the TLETS. Manages calls and extracts vital information for officer response. Operation of the Omnigo Report System, Operation of the emergency mass notification system. Always maintains confidentiality and professionalism.
  • Performs as a (TAC) terminal agency coordinator and coordinates the TLETS/CJIS audits.
  • Manages all daily police activity logs, call logs, offense logs, incident logs, vehicle accident logs, injury/medical call logs, citation logs, and lost & found logs.
  • Maintains the virtual and physical daily Clery crime log.
  • Compiles statistics for racial profiling state reporting and crime statistics for Clery reporting.
  • Processes citations and offense reports and distributes to appropriate judicial systems.
  • Organizes office filing systems and performs all administrative assistant duties.
  • Monitors and operates the security camera system.


  • High School/GED diploma.
  • Two (2) years of experience as a TCOLE licensed telecommunicator with at least eligibility for an Intermediate License Certification.
  • Current on TCOLE mandatory training hours.
  • Experience as, or knowledge of the responsibilities of TAC (Terminal Agency Coordinator).
  • Police dispatching, radio, and phone intake operations experience.
  • Administrative assistance and office organization experience.
  • Basic telecommunicator license.
  • Current with TCOLE training hours.

Preferred Requirements:

  • Associates degree in a related field.
  • Intermediate or higher TCOLE licensed telecommunicator.
  • Omnigo Reporting Systems knowledge or experience.
  • Fluent in Spanish.