Police Dispatcher

Position Summary:

Incumbent monitors phone and radio communications, cameras, alarm systems and Texas/National Law Enforcement Telecommunication Systems (TLETS) while dispatching Police Officers or maintenance workers as required. Incumbent relies on established procedures and may use department and equipment manuals as required.

Essential Functions:

▪ Screen and direct telephone calls.
▪ Dispatch Police Officers to calls for service.
▪ Monitor school district alarm systems, dispatch patrol officers as necessary; update account information, assist personnel with alarm panel problems and contact alarm technicians.
▪ Monitor, record, and log all information transmitted across radios.
▪ Monitor department equipment such as cameras.
▪ Enter and retrieve data from various sources to include electronic data, on Warrants, Protective Orders, Criminal Trespass Orders.
▪ Perform miscellaneous administrative/clerical duties to include typing, filing and other duties as assigned.
▪ Position involves securing highly sensitive department and AISD information.
▪ Provide an exceptional customer experience for all AISD stakeholders with intentional and professional practices that promote a culture of respect.

Requirements:

• This position requires a High School Diploma or G.E.D.
• Position requires that the incumbent have or obtain a TCOLE Police Communication Certification within (1) one year of employment.
• Must have the ability to type no less than 45 wpm.
• Position requires strong interpersonal skills and the ability to adapt to an environment that may change quickly.