Police Dispatcher

Houston, TX
Houston ISD

Salary: $42,556.80 – $70,220.80

Position Summary:

Operating out of the Houston ISD Police Communication Center and under general supervision, receives emergency and non-emergency phone calls for service. Operates a public safety radio communication system to dispatch and monitor police personnel. Operates the District radio communication system to send out and monitor security and alarm personnel. Continually operates and/or monitors a Computer Aided Dispatch System, a National and Texas Law Enforcement Telecommunications System, District SIMS III Alarm System and District Camera View camera system.

Essential Functions:

  • Answers emergency and non-emergency calls for service and records the data received into a Computer Aided Dispatch system.
  • Communicates with callers to obtain needed and accurate information; determines the nature of the calls, dispatches personnel, and continually updates information as it is received.
  • As requested, retrieves needed information regarding driver’s licenses, vehicle registrations, warrants, etc. from a National Criminal Justice Information computer.
  • Prepares and maintains necessary reports, records, and files.
  • Complies with all transportation and safety, federal, state and HISD regulations.

Requirements:

  • High School Diploma or GED.
  • 0 to 3 years of experience preferred (on the job training will be provided).
  • Must either have or be able to obtain Telecommunications Operator License from Texas Commission on Law Enforcement (TCOLE) within one year of employment; designated as a First Responder
  • Required to take a CPR class
  • Microsoft Office
  • Office equipment (e.g., computer, copier), Vehicles (e.g., automobile, truck, tractor, forklift)
  • Effective speaking and listening skills
  • Ability to stay organized while multi-tasking in a high stress environment
  • Must be able to work on a shift basis; must be able to work on weekends and on holidays; must be able to work overtime on short notice