Police Dispatcher

Salary: $5,466.51 – $6,644.58 Monthly

Essential Functions:

• Receives requests for police or other emergency services over the phone.
• Answers 911 calls
• Screens incoming calls to determine necessity, priority, and type of response required.
• Monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations.
• Monitors cameras throughout the building.
• Dispatches, as necessary, police units in response to calls for service or request from officers in the field.
• Uses law enforcement terminology and cites Code sections by number.
• Calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary.
• Keeps track of police unit locations and status.
• Maintains constant radio communication with personnel in the field.
• Runs warrant checks on subjects, registration checks on vehicles, and property checks.
• Relays information and instructions to personnel in the field.
• Maintains accurate log of incoming service requests and actions taken.
• Prepares other reports and records as directed; maintains files necessary for dispatch as assigned.
• Enters, updates, and retrieves information from the computer and teletype networks.
• Provides general information to the public.
• As necessary, refers callers to appropriate agencies.
• Calms angered or distraught callers.
• Maintains calm in radio transmissions during hectic, tense, and dangerous situations.
• May assist citizens and police officers with translation related needs.
• Provides temporary and vacation relief for other staff as necessary.
• May search prisoners on an as needed basis and supervise and care for infants and children awaiting transportation.

Requirements:

• Graduation from high school or equivalent AND two (2) years of experience in typing and general clerical work including one year of experience with required considerable public contact.
• The typing certificate must be dated no earlier than 12 months from the date you apply and must indicate the testing source and indicate that the typing test was a five-minute timed test. Failure to adhere to these requirements will result in disqualification for this position.