Police Dispatcher

Boston, MA
Northeastern University

Salary: $29.81/hour – $36.83/hour.

Essential Functions:

  • Receive emergency and non-emergency telephone calls
  • Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure
  • Enter, update, and retrieve information from a variety of computer systems
  • Disseminate mass emergency notification alerts when necessary
  • Monitor radio traffic, security alarms, fire alarms, and video security cameras
  • Provide referral services and victim resources
  • Undergo initial training and maintain knowledge through continuing education
  • Other duties as assigned

Requirements:

  • High School Diploma or GED equivalent
  • One or more years of relevant experience
  • A valid U.S. Driver’s License
  • CJIS certification within six months of hire
  • APCO certification within six months of hire
  • Candidates must pass a criminal background check
  • Candidates will be subject to a drug test and psychological exam
  • Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification

Preferred Requirements:

  • Former dispatch or law enforcement experience strongly preferred
  • Call-taking experience preferred
  • Experience in a higher education setting preferred