Police Community Service Officer

Salary: $18.42/hour, $38,317.48 per year

Position Summary:

Position held by a non-sworn civilian capable of full duty to assist the public, law enforcement officers and other personnel by performing a variety of public relations, technical, clerical and other activities related to law enforcement functions by performing the following duties.

Essential Functions:

• Responds to low risk calls for service in the field by means of operating a city owned vehicle.
• Writes police reports stemming from citizens in the field, on the phone and/or at the police department.
• Directs traffic.
• Collects evidence.
• Investigate private property accidents.
• Refers to city services.
• Maintains visibility by patrolling assigned area, city streets, parks, neighborhoods and business to ensure security.
• Assists fellow officers’ in documenting case information.
• Respond to questions, complaints, and requests for information by telephone or in person from merchants, community/civic organizations, the general public, employees, superiors and other individuals.
• Take and relay messages and/or direct calls or questions to appropriate personnel.
• Return calls as necessary.
• Assist in the response to critical incidents, special events and storm related events as needed.
• Understands and uses agency’s electronic reporting system to ensure full compliance with GEARS (Georgia Electronic Accident Reporting System).
• Attends court.
• Attends fires or accidents in assigned area and gives all possible assistance to Fire Department and Emergency Medical Services
• Monitors for automobile parking in restricted areas and issues citations to violators when necessary.
• Operates two-way radio to dispatch patrol cars to the scene of a disturbance or crim
• Accepts all complaints and commendations from citizens to be properly submitted to professional standards.

Requirements:

• Must have a high school diploma or equivalent
• Must possess a valid Driver’s License.
• Must have typing skills and be capable of using standard office equipment.
• Must have capability of dealing effectively with public.
• Good communications skills a must; written and verbally.
• Should be able to understand and carry out oral and written instructions.
• Should have the ability to react quickly and calmly in emergency situations.
• Must be able to maintain security and confidentiality of all information.
• Assist public in getting reports and obtaining information.
• Must be willing to be fingerprinted and a search made of local, state and national fingerprint files to disclose a criminal record.
• Must be willing to submit to a voice stress analysis and submit to a psychological evaluation.
• Must demonstrate on and off duty conduct that does not bring discredit to the officer, the department or the city.