Police Communications Supervisor

Salary: $30.94 – $40.22/hourly

Position Summary:

The Maricopa Community Colleges Police Department is seeking a motivational and effective leader for Police Communications Supervisor. This opportunity is a first-line supervisor for the District Police Communications & Records Bureau. The supervisor will oversee day to day operations of the MCCCD Police Communications Center on an assigned shift and is charged with supervising, training, and evaluating assigned Communications Specialists. This opportunity is also responsible for maintaining a functional working knowledge of the District Police Communications & Records Bureau.

Essential Functions:

• Plans, organizes, assigns, supervises, reviews and evaluates the work of staff; participates in hiring, discipline and termination activities
• Identifies staff training needs and opportunities; provides staff training and mentoring
• Investigates and resolves complaints and issues
• Performs communications support including responding to calls, performing dispatch and monitoring security
• Organizes and/or maintains records and logs according to established procedures
• Keeps assigned tools and/or equipment in clean and safe working condition
• Adheres to and ensures compliance with applicable workplace safety policies, procedures and practices
• Provides assistance with the most complicated public safety work of those supervised
• Develops, recommends and implements operating policies, practices and work standards
• Ensures assigned employees are in compliance with state and federal laws pertaining to the use of and dissemination of information obtained through the Criminal Justice Information System (CJIS) and the Arizona Criminal Justice Information System (ACJIS)

Requirements:

• High School Diploma or GED and three (3) years of work experience in a police communications environment, which includes experience performing the work of a police or emergency communications dispatcher for a municipal organization or an organization contracted to provide police dispatch services for a municipal organization.
• There is no substitution or equivalency allowable for the High School Diploma or GED or for the three (3) years of required experience.

Preferred Requirements:

1. Two (2) or more years prior law enforcement dispatch supervisory experience
2. Police Records Management System (RMS) experience
3. Experience within a police records unit
4. Experience within a police property & evidence unit
5. Police Records Management System (RMS) experience