Police Communications Operator

Salary: $17.53 Hourly

Position Summary:

This is work ensuring the security of Law Enforcement Officers and facilities through the use of a communication/situation center. Work includes providing non-sworn law enforcement support services. Responsibilities focus on the successful operation of the bank of equipment necessary for an effective agency, including a police radio-based station, a Florida Crime Information Center/National Crime Information Center teletype terminal, a telephone and radio recorder system, fire and burglar alarm system, and the operation of all types of computer systems in a Public Safety Communications Center.

Essential Functions:

• Operation of police radio base station; University net pager radio, telephone recording system, microfilm viewer, intrusion alarms, building fire alarm terminal, and coordinating information with surrounding police agencies.
• Implementation and performance of all special and emergency procedures. Coordination of all units responding to emergency situations.
• Monitors all alarm systems and notifies personnel upon activation. Operates the National Crime Information Center/Florida Crime Information Center terminals.
• Operates a computer terminal to verify drivers license, personal background, criminal history, and vehicle tag and registration.
• Provides support to law enforcement authorities conducting criminal and/or confidential investigations by coordinating and disseminating information relevant to law enforcement operations.
• Receives and evaluates calls from the public requesting police assistance in emergency and non-emergency calls for service.
• Acts as a receptionist for the Police Department. Answer questions, give information, and makes referrals.
• Operates University camera systems and radio/telephone logging devices.
• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence.
• Other duties as assigned.

Requirements:

• The ability to relate to the public and communicate verbally and in writing. Knowledge of correct spelling, punctuation, and grammar usage, alphabetizing, and filing.
• Must possess the ability to work in a confidential environment due to the sensitivity of information within the department.
• Follow written and oral instructions.
• Must possess the ability to speak clearly, interpret questions and answer those questions properly.
• The ability to use a computer.
• Walk, stoop, bend, reach, lift, or otherwise move approximately 40 lb. boxes of computer paper.
• Must have 20/20 vision with corrective lenses, all limbs, and the ability to hear, walk and run if an emergency situation arises, such as an irate and/or violent person with a gun that poses a life-threatening situation to the PCO and/or anyone within the department.
• This is non-sworn law enforcement work operating telephone, radio, and computer systems in a public safety communications center involving computerized radio dispatching.
• A high school diploma and one year of experience directly related to the job functions. Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Proficiency in typing and State certification on the NCIC/FCIC computer system are required.