Police Communications Operator I

Gainesville, FL
University of Florida

Salary: $17.75 per hour.

Position Summary:

The University of Florida Police Department invites applications for a vacant Police Communications Operator position. The employee in this position is in a probationary status and performs task in a trainee capacity. The employee does not work independently and is under the full time supervision of a communications training officer.

Essential Functions:

  • Operate communications command center providing radio communication support to sworn and non-sworn department personnel.
  • Maintain radio/telephone communication link between field officers and base station, supervisors, emergency services, and other law enforcement agencies.
  • Receive and evaluate calls from the public requesting police assistance, of both emergency and non-emergency natures.
  • Input and transmit call information using computer assisted dispatch system or manual card system.
  • Refer callers to appropriate agencies or extensions.
  • Contact appropriate parties to notify of complaints and/or actions required.
  • Use computer assisted dispatch system to update and monitor law enforcement statuses, transmit requests for emergency services, and retrieve various data and records.
  • Coordinate the dispatching of resources between two or more agencies.
  • Errors in decision or work may be immediately detected and may lead to loss of life and adverse effects upon UF and department operations, substantial property loss and inconvenience to members of the university community.
  • Perform a variety of records management duties including reviewing, entering, canceling and purging records.

Requirements:

  • High school diploma or equivalent and one year of relevant experience.
  • Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
  • Public Safety Telecommunicator State Certification may substitute for an equivalent rate of experience.
  • Must successfully pass typing test with 35 CWPM.

Preferred Requirements:

  • Florida Department of Health Public Safety Telecommunicator (911 Emergency Dispatcher) state certification
  • State certification on the NCIC/FCIC computer system.