Police Communications Officer

San Luis, AZ
San Luis Police Department

Salary
$18.00 Hourly

DEFINITION:

Under general supervision, operates various communications equipment, answers and processes emergency and non-emergency calls, and dispatches public safety units.

ESSENTAIL FUNCTIONS:

  • Monitors emergency and general support radio frequencies.
  • Receives emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
  • Records and routes emergency calls to appropriate authorities.
  • Determines priorities of all calls and dispatches required units to non-emergency situations.
  • Receives radio calls from field units.
  • Transmits messages via radio, telephone, computer, fax, or other communication equipment.
  • Makes inquiries to obtain requested information or services.
  • Maintains status and location control of Police and Fire units and directs them to the scene of non-emergency situations.
  • Uses various computer systems for data entry and information retrieval.
  • Creates and maintains daily log of public safety communications activities.

MINIMUM QUALIFICATIONS:

EDUCATION, TRAINING AND EXPERIENCE

High school diploma or G.E.D. equivalent. One (1) year as police dispatcher or equivalent clerical experience. The ability to type accurately at 30 words per minute (WPM).

Must have the ability to monitor emergency and general support radio frequencies.

LICENSES AND CERTIFICATES

A valid driver license is required at the time of application. A valid Arizona driver license is required at the time of appointment and must be maintained throughout employment.

SPECIAL REQUIREMENTS

  • Must successfully pass a comprehensive background investigation and polygraph.
  • Depending upon the needs of the City, some incumbents of the class may be required to demonstrate fluency in both Spanish and English as a condition of employment.
  • The communications division operates 24 hours a day, 7 days a week, including Christmas, New Year’s and other holidays. This position works rotating shifts that include nights, weekends, holiday and overtime, as needed.