Police Communications Officer

Corpus Christi, TX
Texas A&M University - Corpus Christi

Position Summary:

This position is responsible for answering and directing all incoming calls to the University Police Department. Dispatches police officers and other employees of the UPD to calls for assistance. Monitor’s cameras and alarms, maintains a daily activity log.

Essential Functions:

  • Answer, evaluate, and process incoming emergency and non-emergency calls from the public. Communicate with callers to obtain information to determine the urgency of the call.
  • Dispatch police officers and other University Police Department (UPD) personnel to emergencies and calls for assistance.
  • Operate a two-way radio communication system to relay information to UPD personnel.
  • Monitor cameras and security.
  • Activate the university emergency notification system.
  • Assist other divisions within the University Police Department as needed.
  • Retrieve information for officers utilizing Law Enforcement Telecommunications System (TLETS/NLETS).

Requirements:

  • High school diploma or GED.
  • Two (2) years’ experience.
  • Additional education may be considered as a substitution for the minimum experience requirement.
  • Basic skills in computers.
  • Must be able to obtain and maintain Texas Law Enforcement Telecommunications System (TLETS) and the National Law Enforcement Telecommunications System (NLETS) certification within six months of employment.
  • Able to work shift work.

Preferred Requirements:

  • Experience dispatching for law enforcement, fire, or EMS agency.
  • PCO I – Basic Certification
  • PCO II – Intermediate Certification
  • PCO III – Advanced Certification
  • PCO IV – Masters Certification