Police Communication Operator

Phoenix, AZ
Phoenix Police Department

Salary: $26.18 per hour.

Closing Date: November 30, 2025.

Position Summary:

Police Communications Operators answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Phoenix is seeking individuals who demonstrate the ability to calmly work with the citizens of Phoenix and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services. Our Police Communications Operators work both as a Call Takers, answering 911/Crime Stop calls, and Radio Dispatchers.

Requirements:

  • One year of experience in public contact and clerical work including experience in general typing.
  • A high school diploma, home school diploma, or a GED equivalency.
  • Other combinations of experience and education that meet the minimum requirements may be substituted.
  • Must be able to successfully complete the Police Communications Operator Training Course.
  • Requires:
  • Accurately typing 30 words per minute (net) from dictation.
  • Working any shift during 24/7 operation period.
  • Sitting and/or standing at designated workstation for extended periods of time.
  • Full disclosure of civilian:
    • Driving history/record.
    • Background history.
    • Financial history.

Preferred Requirements:

  • Proficient at entering data and viewing information on multiple computers monitors at the same time.

https://hcmprod.phoenix.gov/psp/hcmprodtam/EMPLOYEE/COP_TAM/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=10&JobOpeningId=58903&PostingSeq=1