Emergency Dispatcher

Salary: $17.85

Closing Date: Sep 7, 2025

Position Summary:

Restricted position by state law/regulation and can only be at the NMSU Police Department. Receives incoming calls for police, fire, EMS and security services, dispatches officers as appropriate, and monitors university alarms. Documents police and security service requests in an electronic records management and dispatch system. Operates a National Crime Information Center (NCIC) computer, a computer aided mobile dispatch system and a multi-channel radio console.

Essential Functions:

• Answering calls for service (911 emergencies and non-emergency assistance) and radio dispatching law enforcement, fire services, and emergency medical services agencies primarily on NMSU campus;
• Coordination of emergency resources/services during regional critical incidents; sensitive data entry for the regional Computer Aided Dispatch System (CAD), the National Crime Information Center (NCIC), and various other databases;
• Monitoring of campus wide video cameras;
• Monitoring of various campus wide alarm systems (security/intrusion, fire, and panic/duress alarms); responsible for our emergency notification system messaging (CLERY Compliance);
• Coordinates messages for department personnel from community members; and is the primary receptionist/face of the department for community members walking into the lobby area of the department with questions/needing any public safety assistance.

Requirements:

• High School diploma or GED certificate.
• No previous work experience required.
• Equivalency:None.