Emergency Dispatch / Clerk

Salary: $35.811101 to $39.916228 per hour

Position Summary:

The Montpelier Police Department is seeking applications for the position of Emergency Dispatcher/Clerk. This full-time career position involves the appropriate call handling of both emergency and non-emergency requests for police, fire, and emergency medical services, and determining the nature and urgency of those calls. The position requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to emergency and non-emergency situations. The dispatcher is also the first point of contact for those that come to the police station seeking assistance.

Essential Functions:

• Safely and legally operate a police vehicle and equipment such as radar, mobile data terminal, in-car camera, records management system, etc.
• Detect and take enforcement action on observed violations of the law.
• Conduct traffic accident investigations.
• Conduct DUI investigations and maintain required certifications.
• Conduct foot, bike, or alternate means of patrol that include detecting, deterring and investigating criminal activities, identifying unsecured buildings, MSU policy violations, and parking violations.
• Detect and deter crime and apprehend those who violate State, local, and Federal laws as well as University policies.
• Write comprehensive reports that clearly articulate relevant facts and support the elements of the criminal offense.
• Demonstrate proficiency with computer skills including Windows based computer software skills and a records management system.
• Interview victims, suspects, and witnesses to obtain information necessary to determine facts and circumstances of incidents.
• Preserve crime scenes, collect and photograph evidence, and properly secure evidence maintaining chain of custody.
• Respond to fire and medical emergencies and provide assistance as required.
• Participate in crime prevention programs such as Adopt-A-Cop.
• Conduct crime and safety awareness presentations.
• Provide and maintain the ability to provide credible testimony in a court of law.

Requirements:

1. Applicants must have strong computer literacy/data entry skills, the ability to multi-task in a sometimes stressful environment, excellent communications skills, and the ability to work various shifts, which include weekends and holidays. Applicants must also be able to sit for extended periods of time while viewing multiple monitors and maintaining multiple databases simultaneously.
2. High school diploma or equivalent
3. Strong communication and multi-tasking skills
4. Knowledge of the principles and practices of emergency communication systems
5. Ability to remain calm and focused in high-stress situations
6. Ability to work in a team environment and follow established protocols
7. Good judgment and decision-making skills
8. Ability to type accurately and quickly