Emergency Communications Operator (911 Dispatcher)

Salary: $62,732.80 – $87,796.80 Annually

Position Summary:

Make a positive impact every day in the lives of people in Larimer County! The Larimer County Sheriff’s office is seeking skilled listeners and communicators to join our team as Emergency Communications Operators (911 Dispatchers). We are looking for people that can multitask, work well under stress, and exercise good judgement in emergency situations. This position is provided with thorough training to get you ready to answer emergency calls. You’ll work with deputies and agencies across northern Colorado to provide help and support to callers.

Essential Functions:

• Receive incoming 9-1-1 hardwire and cellular telephone calls, non-emergency phone calls, inter-office phone calls, and ring-down lines; obtain pertinent information, prioritize calls, takes messages for duty personnel, and transfer callers.
• Dispatch necessary emergency personnel including law enforcement units, fire departments, ambulance departments, and other agencies as needed.
• Maintain radio contact with units on assignments.
• Send, receive, record, and disseminate teletype information from the state and national computer; maintain NCIC/CCIC certification.
• Enter data into computer systems or databases; look up information in database; create basic word processor documents and enter data into spreadsheets; use email to communicate.
• Read maps and verbally describes detailed directions via radio or phone.
• Maintain access and dissemination of confidential information.
• Perform extensive computer work for criminal histories, background checks, previous contacts, warrants, officer safety information, etc.
• Monitor building security alarm system, national warning phone, radio equipment, phone equipment, and all other essential job-related equipment.
• Compile data and maintain records of emergency recorded, equipment and personnel dispatched, and dispositions of emergencies.
• Coordinate search and rescue efforts, disaster emergencies, motorized patrol units, and prisoner relays.

Requirements:

• Must be able to type 40 wpm with accuracy.
• High School diploma or GED required.
• Possession of, or ability to obtain, CPR and EMD certification required.
• Must be legally authorized to work in the United States
• Cannot have a felony conviction
• No convictions involving domestic violence
• No use of illegal drugs within the past five years