Emergency Communications Operator (911 Dispatcher)

Midpoint, CO
Larimer County

Salary: $60,278.40 – $84,385.60 Annually.

Position Summary:

The Larimer County Sheriff’s Office is seeking talented people to join our team as Emergency Communications Operators (911 Dispatcher). The ideal candidate possesses the ability to multitask, works well under stress, and exercises good judgment in emergency situations.

The person in this position receives and transmits routine and emergency telephone, radio, and computer messages and dispatches required law enforcement, fire, and/or ambulance personnel and equipment. They maintain continual radio contact with all on-duty personnel responding to calls or initiating calls.

Essential Functions:

  • Receives incoming 9-1-1 hardwire and cellular telephone calls, non-emergency phone calls, inter-office phone calls, and ring-down lines; obtains pertinent information, prioritizes calls, takes messages for duty personnel, and transfers callers.
  • Dispatches necessary emergency personnel including law enforcement units, fire departments, ambulance departments, and other agencies as needed.
  • Maintains radio contact with units on assignments.
  • Sends, receives, records, and disseminates teletype information from the state and national computer; maintains NCIC/CCIC certification.
  • Enters data into computer systems or databases; looks up information in database; creates basic word processor documents and enters data into spreadsheets; uses email to communicate.
  • Reads maps and verbally describes detailed directions via radio or phone.
  • Maintains access and dissemination of confidential information.
  • Performs extensive computer work for criminal histories, background checks, previous contacts, warrants, officer safety information, etc.
  • Monitors building security alarm system, national warning phone, radio equipment, phone equipment, and all other essential job-related equipment.
  • Compiles data and maintains records of emergency recorded, equipment and personnel dispatched, and dispositions of emergencies.
  • Coordinates search and rescue efforts, disaster emergencies, motorized patrol units, and prisoner relays.
  • When a local declaration of emergency or disaster is declared by the Board of Commissioners, all Larimer County employees may be required to work as a Disaster Service Worker.
  • Performs other duties as appropriate or necessary for performance of the job.

Requirements:

  • Must be able to type 40 wpm with accuracy.
  • High School diploma or GED required.
  • Possession of, or ability to obtain, CPR and EMD certification required.
  • Must be legally authorized to work in the United States.
  • No felony convictions.
  • No convictions involving domestic violence.
  • No use of illegal drugs within the past five years.