Emergency Communications Officer

Palm Springs, FL
Palm Springs Police Department

Salary: $54,995.20 Annually

Position Summary:

Employees in this classification perform specialized work and are responsible for the operation of communications and information retrieval system in the Police Department during an assigned shift.

Essential Functions:

  • Operate a sophisticated communication system maintaining contact with police and fire/rescue units.
  • Further enter information onto daily reports for the communications center, monitor and update officers in computer monitors and enter alarm calls and dispatch police to the area.
  • Receive/assign/dispatch proper units to fire/rescue calls for service, monitor and operate primary and secondary radio channels, and prepare 911 reports and change logging recorder tapes.
  • Employees in this position must also access, input and retrieve information from a computer, make emergency calls required for repairs, on-going investigations, etc., and train new employees in all phases of the position.

Requirements:

  • Employees must possess a high school diploma or an acceptable equivalency diploma.
  • One (1) to two (2) years’ experience as an Emergency Communications Officer is required.
  • A comparable amount of training, education or experience may be substituted for the above minimum qualifications. Sixteen (16) hours of basic FCIC/NCIC Teletype Certification must be completed within the first year of employment.
  • Must currently possess the 911 Public Safety Telecommunicator certification, through the Florida Department of Health, and certification must remain valid throughout duration of employment in this classification.
  • Employee must possess accurate typing skills and command a working knowledge of basic computers and office equipment.